Dental Office Receptionist Certificate

The Dental Office Receptionist certificate program provides students with a combination of office administration skills and specialized dental knowledge. This program prepares students to become skilled dental office receptionists that are in demand in dental offices, dental supply companies, insurance companies, and dental labs.

Students learn from instructors with current industry knowledge on dental terminology, office procedures, appointment bookings, billing software, and insurance claims. This program combines classroom learning with a hands-on practicum to prepare students to support any dental team with their strong communication and administrative skills.

Students are expected to have foundational digital literacy/computer skills in order to be successful in this program. To gain employment in the industry, graduates may also be expected to have a minimum keyboarding speed of 30-50 words per minute.

Entrance requirements

1. B.C. secondary school graduation or equivalent, or minimum 19 years of age before the first day of classes.
2. Applicants must meet the Entry-level English language proficiency requirement. For details on how this requirement may be met, see the English language proficiency requirement section of the calendar.